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DELL Upgrade from 1Y Collect & Return to 4Y Premium Support
SKU
PN5L5_1CR4PR
- 24x7 access to real experts - Around‐the‐clock phone and online support from Dell technicians for both hardware and common software issues—so help is always available when something goes wrong or you simply have a question.
- Faster, more convenient resolution - Premium Support includes advanced troubleshooting and, where applicable, onsite or advanced exchange options after remote diagnosis, helping resolve issues quickly and reduce device downtime.
- Everyday help beyond basic warranty - Goes beyond hardware break/fix to assist with connectivity, performance optimization, and common “how‐do‐I” tasks, making it easier for users to keep their PCs secure, up to date and running at their best.
Category: Warranty & Support Extensions
| SKU | PN5L5_1CR4PR |
|---|---|
| Manufacturer | DELL |
| Availability | In Stock |
Count on real-fast, real-time, real-person support 24x7. With Dell Premium Support, you will be notified if an issue is detected.. SupportAssist technology allows our dedicated team of experts to identify and resolve issues quickly to get you on your way. And, if we are unable to solve your issue with remote diagnosis, we’ll send a Dell technician or part to your location.
*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | Premium Support |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 4 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | Inspiron 5370, NB 3xxx, NB 5xxx |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 4 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | Inspiron 5370, NB 3xxx, NB 5xxx |