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HP 1 unit of Solution Competency Center consulting service - SOW must be completed before purchase
SKU
U1PB0E
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Available for backorder
1 unit of Solution Competency Center consulting service - SOW must be completed before purchase
- Service specialist
- Customized service
- Defined SOW
- Coverage window
Category: Warranty & Support Extensions
| SKU | U1PB0E |
|---|---|
| EAN | 4058154357507 |
| Manufacturer | HP |
| Availability | Out of Stock |
| PDF URLs |
View PDF |
Printing Professional Services provide a way for the HP support organization to provide consulting and implementation services to a customer for a fee. Printing Professional Services consists of five Care Packs that can be used to quote a price to accompany a customer SOW (Statement of Work) for the requested service. Printing Professional Services are for unique customer services not covered by standard offerings, such as installation, controlled deployment, break/fix or time and materials.[1]
| Features | |
|---|---|
| Number of years | 1 year(s) |
| Response time | 9 h |
| Phone support | Yes |
| License quantity | 1 license(s) |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | Warranty independent |
| Support type | Remote technical assistance |
| Service method | Phone |
| Response time | Scheduled |
| Place of service | Remote |
| Duration | Not applicable |
| Coverage period (months) | 12 |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Technical details | |
| Number of years | 1 year(s) |
| Response time | 9 h |
| Phone support | Yes |
| License quantity | 1 license(s) |