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HPE HU4D5A5 5 year(s)
SKU
HU4D5A5#Z1Q
- Provide advice to help optimize the integration and configuration of the HPE Storage products to enable the collection and reporting of array analytics and predictive algorithms
- Assist with proactive issue identification and advice on potential mitigation of risks
- Give access to PSM who can augment the Customer’s capabilities, with the overall goal to reduce risk, increase productivity, and address peak workloads and emerging projects
- Offer consistent and reliable remote support with active end-to-end case management and reporting designed to help avoid the unnecessary escalation of routine issues
- Arrange proactive alerts for system health, performance, and protection gaps enabled by the HPE Storage products software
- Give access to the HPE Storage products and HPE self-help library, which provides knowledge-based articles, integration guides, and related documentation designed to help the Customer optimally configure their environment and assist in resolving issues
- Enhance the ability of your IT staff to stay focused on their core tasks and priorities
Category: Warranty & Support Extensions
| SKU | HU4D5A5#Z1Q |
|---|---|
| Manufacturer | HPE |
| Availability | In Stock |
For select HPE Storage products, the Customer account team includes an additional resource—the proactive support manager (PSM). The PSM is trained on HPE Storage products and services and uses cloud support and management portal to review storage availability and health. Hewlett Packard Enterprise utilizes predictive analytics designed to deliver storage health insights in specific areas and uses the HPE best practices to improve and scale the Customer’s HPE Storage products and services.
| Features | |
|---|---|
| Product type | Addon |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Technical details | |
|---|---|
| Number of years | 5 year(s) |
| On-site support | Yes |